NORTH AMERICA RMA CHECKLIST You are sending your ASUS product in for inspection and Get the RMA Checklist Not the form you were looking for?. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that.
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If you haven’t done so already, take pictures of all 6 sides of your tablet in a powered off state and one of it in a powered on state 7 pictures total.
Luxembourg – Horrible, according to forum member Wishmaker. Additional information to anyone who needs repair service.
Please back up before sending unit in for service. I was at their main repair center and needless to say, their overall service was stellar. What Notebook Should I Buy? Since Asus does not have their own service centers in Kazakhstan, repairs are performed by Asus resellers such as Pulser and Alser.
How to Send Your Tablet/Dock to Asus for Repair
You must log in or sign up to reply here. Gather information Asus is going to ask you a lot of questions regarding yourself and your tablet so having the information in front of you will ease the process. We got busy with things and finally dropped off the card with Fedex Ground. The RMA instructions were rather lengthy and do not look like they have been updated in over a decade.
By the way, has anybody an experience with a RMA service in Germany?
Checkliat process was simple and during the chat we were told that we needed to send the card in for service. You may only request for one ASUS product at a time. Thanks again for your list of suggestions it is very nice and was reasonably helpful. Taiwan – Excellent, from personal experience.
asus tablet repair
This information can also be applied to having the dock repaired. A few helpful tips when completing the request for an Instant RMA: We got an e-mail from ASUS letting us know they got our response and that we accepted the replacement offer. In it will include your service number, RMA number, instructions on how to ship your product xsus Asus, and easily overlooked a.
This whole process can take over half an hour. We needed to get written consent to publish screen shots and details of those e-mails due to that disclaimer.
Please Select Product Type. Out of warranty e-mail notification: Get some foam, bubble wrap, air pillows, etc that you can use to protect you tablet while in transit. I do suggest adding some kind of tracking, such as signature confirmation, to the shipping. I really appreciate your follow through. This was not the case with our product due to the shortage.
RMA Submittal Form (USA or Canada Customers ONLY)
Last edited by a moderator: Take your time with the representative and checkoist not to loose your temper if you have to repeat things a few times. Thanks for the guide. Scenario Please Select Scenario.
I think it is the really great deficiency of this device that it can’t be charged from any USB outlet.
Having to go through a “middleman” undoubtedly lengthens the repair process. I ordered 2 of them so I will have a spare. Please be informed that we will not save any data from your previous notebook.